ImmiAccount Scheduled Systems Maintenance:
30 June – 01 July 2025

The Department of Home Affairs has announced scheduled systems maintenance that will affect several of its key online services.

Outage Window:
From: 7:00 PM (AEST) Monday, 30 June 2025
To: 8:00 AM (AEST) Tuesday, 1 July 2025

During this time, you may not be able to access the following services:

• ImmiAccount

• Online visa & citizenship applications (eLodgement)

• My Health Declarations (MHD)

• eMedical

• VEVO (Visa Entitlement Verification Online)

• LEGENDcom

• Australian Trusted Trader portal

• Detention Visitor Application

• APEC Business Travel Card (ABTC)

• Humanitarian Entrants Management System (HEMS)

• Employment Suitability Clearances

• AMEP Reporting and Management (ARMS)

• Education Provider Report (eBIT)

• Visa Pricing Estimator

• MSI Register

• AMS Training Portal

• Online Payment Portal

• Registration Gateway

Important Reminder for Visa Holders
If your visa is due to expire on 30 June 2025 and you intend to remain in Australia, make sure to lodge your new visa application before 7:00 PM (AEST) on Monday 30 June to avoid complications. As a result of this update we are expecting to see increases to the visa application charges, so if you want to take advantage of the lower prices, lodge your application before the 30th!

If you receive a “Service Temporarily Unavailable” message during this time, please wait and try again after the maintenance period.

We understand this may be inconvenient and appreciate your patience during this routine update.

If you need help lodging a visa before the deadline, please contact us as soon as possible.