Last updated: 28.03.2025
Welcome to Via Migration! These Terms and Conditions (“Terms”) govern your use of the website https://viamigration.com.au/ (“Site”) and the services we provide. By accessing and using this Site, you agree to be bound by these Terms. If you do not agree with these Terms, you must cease using the Site immediately.
1. General Information
Via Migration is a migration consultancy business providing professional advice and services regarding Australian immigration. These services include, but are not limited to, visa assistance, advice on migration pathways, and other related services.
2. Acceptance of Terms
By using this Site, you agree to comply with these Terms and Conditions. Via Migration reserves the right to modify, update, or change these Terms at any time without prior notice. You are responsible for reviewing these Terms periodically to stay informed of any updates.
3. Services Provided
Via Migration offers professional immigration services, including:
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Visa application assistance
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Migration advice
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Document preparation and submission
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Client representation before the Department of Home Affairs
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Other related services as described on the Site
4. Eligibility to Use the Site
You must be at least 18 years old or the legal age of majority in your jurisdiction to use this Site. By using this Site, you represent and warrant that you are legally capable of entering into a binding agreement.
5. Fees and Payments
The services provided by Via Migration may incur fees, which will be clearly outlined before any work is undertaken. All fees are exclusive of Goods and Services Tax (GST) unless otherwise stated. Payment for services must be made according to the terms provided at the time of engagement.
6. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.
7. User Responsibilities
By using this Site, you agree not to:
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Engage in any unlawful or harmful conduct, including but not limited to the transmission of malicious software or attempting to compromise the security of the Site.
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Provide false, misleading, or incomplete information during your interaction with Via Migration.
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Use the Site to solicit or promote services or products unrelated to migration or immigration advice.
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Violate any applicable laws, regulations, or third-party rights.
8. No Guarantee of Immigration Outcome
Via Migration makes every effort to provide accurate and up-to-date information and services. However, we do not guarantee any specific outcomes, including the approval or denial of any visa applications or immigration status changes. Visa decisions are made solely by the Department of Home Affairs, and Via Migration cannot control the outcome of any application.
9. Intellectual Property
All content on the Site, including but not limited to text, images, logos, and designs, is the property of Via Migration or its licensors and is protected by Australian and international copyright laws. You may not use, copy, reproduce, distribute, or modify any content from the Site without prior written permission from Via Migration.
10. Limitation of Liability
Via Migration is not liable for any indirect, incidental, or consequential damages, including but not limited to loss of business, revenue, or data, arising out of your use or inability to use the Site or services. Our total liability to you for any claim relating to these Terms is limited to the amount you have paid for the services provided in the 12 months prior to the event giving rise to the claim.
11. Indemnity
You agree to indemnify and hold harmless Via Migration, its directors, employees, agents, and affiliates from any and all claims, losses, damages, liabilities, and expenses (including legal fees) arising from your use of the Site, your breach of these Terms, or your violation of any law.
12. Third-Party Links
The Site may contain links to third-party websites or resources. Via Migration is not responsible for the availability, content, or accuracy of these third-party sites, and any use of such sites is at your own risk.
13. Termination
Via Migration reserves the right to suspend or terminate your access to the Site at its sole discretion, without notice, for any reason, including but not limited to a violation of these Terms.
14. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of South Australia, Australia. You agree to submit to the exclusive jurisdiction of the courts located in South Australia for any disputes arising out of these Terms.
15. Dispute Resolution
In the event of a dispute, you agree to first attempt to resolve the issue informally by contacting Via Migration. If the dispute cannot be resolved informally, the parties agree to submit to mediation before pursuing any legal action.
16. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions will continue in full force and effect.
17. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Via Migration
Level 24/91 King William Street
Adelaide, SA, 5000, Australia
Phone: (08) 8151 0844
Email: kris@viamigration.com.au